Artificial intelligence (AI) is one of the most transformative technologies of our generation. To see its impacts, one has to look no further than ChatGPT and how it’s already changing and simplifying the way we work. AI is applicable to every industry and has countless use cases to help people cut down on manual work. With AI, tasks such as answering customer calls, monitoring food safety, tracking security footage, and reading support tickets can be made more efficient and less time-consuming.
Nevertheless, the adoption of AI in most large companies is slower than expected when compared to the pace of how technology is evolving. aiOla uses AI to analyze everyday speech for the purpose of making operations more efficient, and as a company, we’re focused on bridging the gap between enterprises and cutting-edge AI tech.
In this article, we’ll cover some tips to help enterprises adopt speech-based AI technology in a way that makes sense for their business and without overwhelming their existing workflow. We’ll also take a look at how aiOla is optimizing AI for industry-specific needs. Keep reading for our industry insights into introducing AI into your enterprise.
The Challenges of Introducing AI to Existing Workflows
Many companies want to reap the benefits of AI but are worried about what adopting this new technology might mean for their existing workflow. Businesses are looking to enhance and augment existing processes rather than seek disruptive changes, valuing continuous operations and seamless technology adoption that enable them to work smarter while evolving without interruption.
For this reason, the adoption of cutting-edge AI technology has been generally slow. As a relatively new technology, the trust isn’t quite there yet, so many businesses are hesitant to give it a try. Given that AI is still a developing tool, this reasoning has its merits.
While AI has the potential to improve data accuracy by up to 80%, it requires data that’s accurate to begin with to train its models. For businesses that regularly use a specific jargon or vocabulary, this can create inaccuracies. Of course, no company wants to base its decisions on inaccurately-gathered AI data, which is why it’s been slow to uptake this technology.
Not only that but some businesses might be worried about the disruptive change that comes with integrating AI into their systems. Business owners might be worried about factors like lost efficiency, errors, or general discontent among their employees. However, as we’ll see later on, there are AI solutions on the market that can help businesses move past these challenges and adopt a secure, cloud-based technology that’s not only accurate but also enhances existing workflows rather than interrupting them.
4 Ways to Ease Speech-based AI Into Your Business
In order to overcome the perceived challenges of adopting AI technology, businesses need to understand how to work with emerging AI tech rather than against it. Business owners might be surprised to learn that there are AI products, such as aiOla’s speech technology, that take very little change on the part of a business. Here are some ways you can prepare your business for new AI technology.
1. Continue using natural language
AI learns quickly, so there’s no need to adapt the way you speak to help the technology understand. For example, aiOla’s platform is based on the many advancements in natural language understanding (NLU) and automatic speech recognition (ASR). We believe that we don’t need to teach businesses how to use new systems, rather, through the use of machine learning, AI should adapt to the operations already being used.
2. Don’t shy away from jargon
Every industry has its own unique jargon and set of standard terms and concepts that aren’t necessarily public knowledge. When AI is based on general language models, it can miss out on many of these terms and internal vocabulary, and the level of AI accuracy will be too low to be helpful to these companies. This is where aiOla’s technology stands out. aiOla relies on an advanced set of AI models fine-tuned to the specific industry jargon across the board, so you don’t need to dull down any of the industry terms you use on a day-to-day basis.
3. Use AI to augment human intelligence
Some AI companies ultimately promise to automate human tasks. They promise that AutoML can replace data scientists, self-driving trucks can replace truck drivers, and that chatbots can replace call center agents. However, when used correctly, AI isn’t meant to replace human intelligence, but rather augment and enhance it to allow humans to perform more efficiently. Artificial intelligence and human intelligence differ in their qualities and abilities. For example, if a machinery inspector does his job well but spends a lot of time on documentation, then AI models can be used to facilitate data entry so that salespeople can focus on increasing sales. When positioning AI to your employees, be sure to demonstrate how AI technology is there to help them become better at their jobs, focus on the work that matters, and eliminate redundancies and manual tasks.
4. Invest in the right AI technology
With so many different types of AI technology on the market, it can be overwhelming to know which ones will ultimately benefit your company. Before adopting new AI technology, it’s essential to do your research to understand the associated benefits, costs, and implications on your tech stack. Some AI tools might seem like a good option for your business but involve deep and complicated integrations with your current tech stack. Finding the right AI product to truly optimize your business involves finding a product that won’t disrupt your existing technology, but work with it to improve your work processes.
Leverage the Power of AI With aiOla
With aiOla’s automated speech technology, you don’t need to change a thing about your processes, making it a quick and easy AI program to integrate into your business. aiOla enables you to leverage the speech your business uses to automate data capture completely hands-free. With aiOla, you can:
- Gather data in the language, jargon, and terminology your business uses
- Reduce time spent on manual operations while increasing production uptime
- Spot trends and get insights and analytics on the data you gather
Best of all, this technology integrates with your existing tech stack, so all employees need to do is continue speaking as they normally would in order to benefit from this AI tool.
Contact us for a demonstration of how aiOla can assist your team to increase productivity and save time.